JOB DESCRIPTION

As a Hospitality Supervisor at Kapish Investment Pty Ltd, you will lead the team and oversee daily food service operations, ensuring high standards of quality and customer satisfaction. You'll handle guest inquiries, manage inventory and ensure compliance with health and safety regulations.

LOCATION

137 Point Nepean Road Dromana VIC 3936 Australia

REPORTING TO

The position report to Operation Manager.

QUALIFICATIONS & REQUIREMENTS

1. High School Diploma or Equivalent: Required for most entry-level positions.
2. Associate or bachelor’s Degree: Degrees in hospitality management, restaurant management, culinary arts, or business administration are preferred.

Experience:

1. Relevant Experience: 1 years of experience in the food industry, including roles such as server, cook, or kitchen manager.
2. Supervisory Experience: Prior experience in a supervisory or managerial role within the food service industry is highly beneficial.

Technical Skills:

1. Knowledge of Food Safety and Sanitation: Understanding of proper food handling, storage, and cleanliness standards.
2. Familiarity with POS Systems: Experience with point-of-sale systems and other restaurant management software.
3. Basic Financial Skills: Understanding of budgeting, cost control, and financial reporting related to food and beverage operations.

Personal Attributes:

1. Attention to Detail: Ensuring that food quality, presentation, and service meet high standards.
2. Adaptability: Ability to handle the dynamic nature of the food service environment and adjust to changes as needed.
3. Strong Communication: Effective communication skills for interacting with staff, customers, and vendors.

Other Requirements:

1. Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays, as food service operations often run outside regular business hours.
2. Physical Stamina: Ability to handle the physical demands of the job, such as standing for long periods, moving quickly, and managing a busy environment.

DUTIES & RESPONSIBILITIES

·        Managing Daily Operations: Oversee the smooth operation of the food service area, ensuring efficient service and high-quality food delivery.

·        Staff Supervision: Lead, train, and schedule staff, providing guidance and support to ensure optimal performance and adherence to service standards.

·        Customer Service: Address guest inquiries, resolve complaints, and ensure a positive dining experience for all patrons.

·        Inventory Management: Monitor and manage inventory levels, order supplies, and control food costs to minimize waste and maintain profitability.

·        Health and Safety Compliance: Ensure that all food safety and sanitation regulations are followed, including proper food handling and cleanliness standards.

·        Financial Oversight: Assist in budgeting, manage expenses, and perform financial reporting to maintain financial health and operational efficiency.

·        Quality Control: Monitor food quality and presentation, adjusting as needed to meet company standards and customer expectations.

·        Event Coordination: Plan and coordinate special events or functions, ensuring all logistical aspects are handled smoothly and efficiently.

SALARY

·        $74,000 to $ 80,000 per year

WORKING HOURS

• Full-time position, 38 hours per week.

BENEFITS

·        Competitive salary based on experience along with 11.5% superannuation.

·        Opportunities for career advancement and professional development.

·        Paid time off and holidays.

·        Flexible work schedule.