Business Process Analyst
We are seeking an experienced Business Process Analyst to join our property management company, overseeing both financial and operational aspects of the business. This role is essential for ensuring streamlined operations, effective resource allocation, and cohesive management across all departments. The Business Process Analyst will analyze and enhance company processes, ensuring that decisions and strategies contribute to both customer satisfaction and overall business performance.
In this role, you will work closely with the Director and departmental leads to develop objectives, strategies, and plans that drive efficiency across finance, operations, and client services. You will identify organizational challenges, evaluate systems, and implement solutions that support growth, maximize resource utilization, and elevate operational standards.
Key Responsibilities:
- Financial and Operational Oversight: Manage and analyze financial and operational activities, with a focus on expense control, resource allocation, and performance improvement to support strategic objectives.
- Strategic Planning and Resource Management: Collaborate with key stakeholders to develop strategies that ensure efficient operations and effective use of company resources. This includes driving initiatives that streamline workflows, enhance productivity, and support business goals.
- Departmental Coordination and Decision-Making: Oversee and support interdepartmental collaboration, working closely with property management, finance, and administrative teams to ensure alignment of goals and optimize workflows.
- System and Workflow Integration: Evaluate current systems—including property management software, accounting tools, and operational systems—to identify integration opportunities that enhance data flow, functionality, and efficiency across departments.
- Process Improvement and Compliance: Assess and refine existing workflows and methods, establishing best practices that adhere to industry standards and improve organizational efficiency. Ensure procedural compliance and provide advisory support as needed.
Skills and Qualifications:
- Qualification: Bachelor Degree in relevant field or relevant employment experience in lieu of the formal qualification
- Technical Proficiency: Advanced knowledge of Microsoft Excel, Microsoft Project, Xero, and Property Tree software to manage both financial and operational data effectively.
- Leadership and Problem-Solving Skills: Proven track record in leading teams, analyzing business challenges, and implementing solutions that improve cross-departmental performance.
- Experience: Minimum of two years of relevant experience in a similar role, ideally within property management or a related industry.
Remmuneration:
- Competitive Salary: $75,000 - $80,000 + superannuation
- Career Development: Be part of a growing team with opportunities for professional development and leadership.
If you are a results-driven professional with experience in both financial and operational management, we encourage you to apply!