CreativeMornings HQ in Brooklyn is looking for a full-time Chapter Community Manager to join our nine person team. This role is an opportunity to contribute meaningfully to the CreativeMornings universe and make an impact on the lives of thousands of creative humans all around the world. In this role, it will be your job to befriend and support remarkable, heart-centered and generous humans all over the world. 

You will report directly to our Head of Community Exa and have a key role in ensuring that the engine of our global chapter volunteer community is running smoothly. The CreativeMornings chapter team serves the 1000+ global volunteers who generously offer their time to run local CreativeMornings chapters. CreativeMornings volunteers are the heart and soul of our organization and we honor these remarkable humans by providing the resources and support they need to best serve their local creative communities. 

The ideal candidate for this role is NYC-based and lit up by the idea of working at least two days a week from our wonderfully communal home at Friends Work Here coworking space in Boerum Hill, Brooklyn.

Are you our person?

We are seeking an empathetic, organized, systems-minded person who understands and values the beauty of the CreativeMornings global community and brings professional excellence alongside a heart-centered approach to life and work. 

As part of your heart-centered approach, you:

• Embody authenticity and kindness, and have a strong moral compass. You operate from a place of high integrity.
• Inherently understand the significance of the CreativeMornings mission and the importance of its values of generosity, optimism and collaboration. 
• Value connection, gathering humans, and the power of community.
• Are curious, playful and open to seeing the joy and delight around us.
• Bring compassion and care to your decisions and communications.
• Have exceptional situational awareness and tact, (aka Fingerspitzengefuehl) enabling you to navigate diverse scenarios with ease. Are grounded in calmness and self-awareness.
• You embody the belief that there’s always a more loving, magical and creative way forward, inspiring others to join you on the journey.
• As part of your professional excellence, you:

Communicate clearly, effectively and kindly. 

• Are detail oriented and meticulous when it comes to the intricacies of running and maintaining systems and processes.
• Have a genuine love for spreadsheets and systems. Whether it’s creating seamless workflows, automating tasks, or analyzing data, you thrive on the satisfaction of turning organized chaos into actionable insights.
• Naturally build strong and highly functional working relationships.
• Get excited about creating efficient and clear systems that remove barriers, keep you on track and move the organization’s goals forward with momentum.
• Value giving and receiving clear, compassionate, constructive feedback. 
• Have an optimistic and can-do attitude. You believe that everything is “figure out-able”.
• Are constantly looking to grow, improve and develop in your role and in your life.
• A global mindset. You demonstrate true cultural sensitivity. (Bonus points for fluency in other languages!)

Further, you will have:

• A willingness and ability to get up to speed fast with the tools we use daily to work: Slack, Google Documents, Keynote, Asana, Dropmark, Dropbox, Zoom, Klaviyo, Mailchimp,  Siteleaf, etc.
• Some experience with community building and community management.
• A love for events and, ideally, experience producing events.
• The proper authorization to work in the United States.

Your day to day will include:  

• Managing and stewarding our global chapter volunteer community
• Maintaining and improving internal chapter community management systems to track and measure chapter community communications, health, and engagement. 
• Onboarding new chapter organizers onto internal CreativeMornings platforms, and external platforms such as
• Mailchimp, Tumblr, Flickr, Twitter, Instagram and Facebook. 
• Liaising with new hosts and organizers throughout the onboarding process and empowering them to lead their chapter effectively. 
• Facilitating host succession planning and chapter handoffs. 
• Holding one-on-one coaching meetings with chapter organizers.
• Responding to direct messages, providing technical support to chapter hosts, and other community outreach. 
• Contributing to community engagement strategy and future improvements. 
• Facilitating global connection and engagement within the CreativeMornings chapter community
• Taking the lead in designing and hosting monthly online Community Office Hours with chapter organizers calling in from all over the world. 
• Designing and facilitating one-off workshops and/or other special events.
• Designing and facilitating forums for chapter hosts and organizers to connect with each other and with HQ.
• Assisting with the production of our global organizers Summit.
• Supporting the production of CreativeMornings/NYC events with the CreativeMornings HQ team.
• Managing our internal handbook and chapter knowledge base, including:
• Updating all information periodically to ensure accuracy.
• Writing and preparing new informational articles and associated resources (e.g., GIFs, videos, and checklists). 
• Migrating our current resources to a new platform in line with our bigger picture information strategy. 
• Supporting all chapter organizer communications, including writing, editing, and compiling information for one off special messaging and monthly newsletters. 
• Producing specific content such as videos, newsletters and other materials according to our organizer communications strategy. 
• Pitching, designing, and project managing special initiatives designed to improve the chapter volunteer experience, streamline community management, and/or deepen connections within our global community.

What you can expect

Working at CreativeMornings is an opportunity to work in service of the global creative community. You are an ideal candidate if, in your heart, you believe that we collectively need to call in a more loving, more generous, more community-minded future. This role is meaningful and influential, and requires a big heart, as well as a lot of thought and care. 

CreativeMornings HQ is a small but mighty team and we support our employees by providing competitive market rate compensation, a generous vacation policy, and a range of benefits including health and dental insurance. We also offer an annual professional development stipend, Summer Fridays, and a 401k employee retirement plan. 

The salary range for this role, dependent on your experience, is $65,000 to $80,000.

A bit more about us

CreativeMornings is the world’s largest face-to-face, creative community. A beloved organization that gathers 20k creatives online and in-person in 244 cities and 70+ countries, every month, for free. Our events are volunteer-led and fueled by radical generosity. Since 2008, CreativeMornings has provided an accessible and loving place for creative communities around the world to meet-up: to learn, to connect, and to get inspired. In this How I Built This episode you can hear our Founder, Tina Roth Eisenberg talk about how she built this global community over the past 16 years. 

Tina believes that work should be a playground and school for your future self. She believes that work has the power to positively shape and impact society by creating an environment that is nourishing and makes its employees feel seen, appreciated, and heard. With this, companies have a responsibility to create a kind, joyful, professional environment; CreativeMornings is her living experiment to do just that. 

We believe in diversity

Inclusivity is a core tenet of CreativeMornings. We convene spaces with the guiding principles from our manifesto: “Everyone is welcome” and that carries over to our workspace and hiring process. We are an equal opportunity employer and believe diversity at our company is not only a strength, but a superpower. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We welcome candidates from traditionally underrepresented groups to apply. 

How to Apply

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