About us:

Raiz is Australia’s leading micro-investment platform, empowering customers to effortlessly invest their spare change into diversified portfolios. We pride ourselves on offering simple, transparent, and accessible financial solutions while fostering trust and long-term relationships with our customers. We are now seeking a Customer Information analyst to join our dynamic team.

Role: Full time

Location: Sydney NSW 2000

Salary range: $70,000 to $80,000 per annum

Main responsibilities:

·        Identify, collect, and evaluate relevant customer data from various internal and external sources to support organizational strategies.

·        Conduct statistical analysis and data modelling to uncover trends and insights.

·        Provide detailed analysis and reports to support strategic planning initiatives.

·        Support the development of operational policies and procedures based on data findings.

·        Prepare and deliver comprehensive reports and presentations for management and stakeholders.

·        Collaborate with internal teams to ensure alignment between analytics and business goals.

·        Conduct organizational reviews to identify opportunities for efficiency and improved outcomes.

·        Ensure compliance with data privacy regulations and organizational policies.

Skills & Experience:

·        At least 1 year of experience in a similar role within a related field.

·        Minimum of bachelor’s degree

·        Demonstrated experience in data collection, analysis, and reporting.

·        Familiarity with CRM systems and data visualization software

·        Strong communication and stakeholder management skills.

·        Knowledge of compliance requirements in financial services will be an advantage.

Australian citizens/permanent residents preferred. Only shortlisted candidates will be contacted.

Please add below questions when posting the advertisement. 

1.                 Do you have Australian working rights?

2.                 Have you completed minimum of bachelor’s degree?

3.                 Do you have at least one year of experience in similar role?

4.                 Do you possess knowledge of fintech services and regulatory requirements?