Our client is seeking a Travel Agency Manager to oversee daily operations, manage staff, and optimize business processes. The ideal candidate will ensure efficient service delivery, maintain client relationships, and drive business growth through effective leadership and operational management.

Key Responsibilities:

? Manage and streamline daily operations, ensuring efficient service delivery.

? Lead, train, and manage the performance of travel agents and support staff.

? Develop strategies to attract and retain clients, enhancing customer satisfaction.

? Ensure compliance with industry standards, regulations, and legal requirements.

? Monitor performance, using KPIs to evaluate and improve operations.

? Handle client issues, providing resolutions to maintain satisfaction.

Qualifications:

? Proven experience as a Travel Agency Manager or in a senior role within the travel industry.

? Strong knowledge of travel products, services, and industry trends.

? Leadership and organizational skills with the ability to manage teams effectively.

? Proficiency in travel management software and financial tools.