An opportunity exists for experienced senior medical receptionists, up to three days a week plus sick & holiday cover, to join our long-established privately owned general practice. Immediate start.

This role is y for a motivated person who not only has excellent administrative skills bit who also has outstanding customer service skills. We are seeking a team player to assist in the daily operations of our front desk. You must have the ability to multitask, be a hands on individual and be self-motivated.

Essential Criteria:

Duties include:

·        All elements of customer service including telephone and face to face

·        Processing payments and invoicing

·        Basic administrative duties including scanning, filing, faxing, mailing etc

·        Organising and management of appointments and patient enquiries

·        Support general practice maintenance

·        Excellent time management with fast pace and multi-tasking skills

·        Caring and compassionate personality

·        Proficient with medical specific software Best Practice

·        Knowledge of Medicare Benefits Schedule

·        Positive, with a strong work ethic, reliable, willing to learn new knowledge

·        Good knowledge in Best Practice, PIPS, WIPS and PRODA. Ensure software including Best Practice is updated with all Medicare, Veterans Affairs', Workcover and Insurance report amounts being updated in a timely manner

·        Collection of debt including monitoring and following up debtors

·        Business development strategies for change and growth

·        Maintain knowledge of and a commitment to Quality Improvement and Risk Management

·        With input from Principal & staff, develop and maintain appropriate Policies and Procedures for the business.

·        Drive the ongoing accreditation process, ensuring all standards are maintained consistent with RACGP and QPA accreditation standards as applicable to the service

Only local residents in Lake Macquarie or Newcastle to apply for the position.

Applications, including a cover letter and resume, and any queries to be directed to