Internal Sales Administrator / Customer Service

Location: North Parramatta, Sydney NSW

Company: WT Sports and Recognition / Macron Sports Hub Sydney

Position Type: Full-time

Department: Sales

CREATE | REWARD | INSPIRE

Do you thrive in a fast-paced environment, love helping people, and want to make a difference in a growing, dynamic company? Join us at WT Sports and Recognition – a family-owned business with nearly 40 years of expertise in Trophies, Awards, Promotional Products, and Teamwear Clothing. As the exclusive distributor of Macron Teamwear in NSW (the third largest European teamwear brand), we pride ourselves on delivering innovation and excellence across every product and service.

About Us

We’re not just another supplier. We’re a market leader. WT Sports and Recognition serves the sports and corporate sectors with cutting-edge products that include customized trophies, corporate awards, and exclusive teamwear. With a national and international client base, we manufacture much of our range in-house, ensuring top-quality results every time. We are your one stop shop for on and off field in the sports and corporate industry

Your Role

As an Internal Sales Administrator / Customer Service professional, you’ll be at the heart of what we do, helping to streamline the order process and deliver exceptional service to our clients. From first inquiry to the completion of the order, you’ll manage the flow and make sure everything runs smoothly. Your role is essential in creating lasting relationships with our clients and ensuring their needs are met every step of the way.

What You'll Be Doing

• Customer Sales & Service: Handle phone, email, and web inquiries, process orders, and provide tailored solutions to client needs and attend to showroom customers.

• Collaboration: Work closely with our Sales Reps, Art, Production, and Warehouse teams to ensure timely deliveries and high-quality results.

• Product Knowledge: Stay up-to-date on our latest products and services, offering expert advice to clients when needed.

• Marketing Support: Assist with showroom maintenance, stock management, pricing, and online store updates.

• Variety: Handle ad-hoc duties that come your way, and always be ready to lend a helping hand.

What We’re Looking For

• 2-5 years of experience in Sales Administration or a similar role

• Exceptional attention to detail and the ability to problem-solve under pressure

• Strong communication skills (both written and verbal)

• Proficiency in Microsoft Office; experience with ERP software is a bonus

• Excellent time management and prioritization skills

• A solution-focused mindset with a can-do attitude

• A team player who loves working collaboratively

Why You'll Love Working Here

• Supportive Environment: Join a friendly team where collaboration and innovation thrive.

• Career Growth: Take advantage of development opportunities and training.

• Employee Perks: Staff discounts on purchases and free offsite parking.

• Work-Life Balance: Full-time position with set hours (9am - 5pm).

Our Culture

At WT Sports and Recognition, we foster a culture where creativity, quality, and teamwork are at the forefront of everything we do. We believe in empowering our team to grow, learn, and make an impact – every day.

Ready to Join Us?

If you're passionate about customer service, eager to contribute to a growing business, and excited to make an impact, we'd love to hear from you!

Apply now and take the next step in your career click apply now. For more information, reach out to: Josephine Vaggis

Applications close COB 31st January 2025.