Ability to gather and document business requirements and translate to technical requirements.
Develop ServiceNow solutions to meet business requirements, including designing, configuring and customizing applications and workflows.
Collaborate with stakeholders to understand business requirements and design technical solutions.
Design and develop custom ServiceNow modules, UI pages, forms, and reports.
Transform business processes into automated workflow in ServiceNow.
Create and maintain technical documentation, including design documents, deployment plans, and system diagrams.
Troubleshoot and resolve issues with ServiceNow solutions.
Participate in release management activities, including release readiness assessments and deployment verification.
Qualifications:
Bachelor s degree in computer science or a related field or equivalent experience
Minimum of 5-7 years of experience in Servicenow development.
Experience in developing ServiceNow application, workflows, and integrations using REST and SOAP web services.
Strong understanding of ServiceNow modules including, Incident Management, Case Management, Change Management, Problem Management, Service Catalog, Asset/Inventory/CMDB, Telecommunications Service Management, Telecom Network Inventory, Field Services Management.
Experience in scripting using JavaScripts, HTML, CSS, and AngularJS.
Experience with ServiceNow development tools, including Studio and Visual Task Boards.
Understanding of ServiceNow APIs including ServiceNow REST API, SOAP Web Services API, and MID Server.
ServiceNow Certified Application Developer is preferred.
Strong analytical and problem -solving skills.
Excellent communication skills and the ability to work effectively with stakeholders.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
