Job Opportunity with a Leading healthcare company in Oakland, CA is looking for an Experience Data Entry Clerk!  This healthcare company is known to have a strong desire for the community to thrive.  If you have the skills listed below and interested in starting your career with a solid company, this is the job for you! Job Details:

• Outputting PDF documents
• Mail-merging data files into a word document
• QA of the final documents and ensuring delivery to downstream partners
• Maintain provider directory templates (engaging with stakeholders to get updates to templates etc.)
• Formatting word document and creating a table of contents Taking notes on calls/meetings
• Other miscellaneous data related tasks 

Required Skills:

• Word (Advanced)
• Excel (Medium)-able to do more than just plug in  numbers
• Able to do some basic formulas
• Outlook (Email, Calendar, Distribution Lists)
• Adobe Acrobat (Convert Word documents to PDF)

 Responsibilities

• Responds professionally with accuracy and in a timely manner to new hire changes, employee requests for information and changes by processing moderate to complex Human Resources transactions pertaining to employee pay, new hires, terminations and personal status changes according to established policies and procedures, collective bargaining agreements and laws.
• Enters processes and retrieves employee data utilizing a Windows-based Human Resources systems to make employee changes and obtain information requested by employees.
• Responds to escalated employee calls and inquiries referred by HR Representatives and other HR Service Center employees. 
• Resolves ongoing, moderate to complex HR related issues and tracks employee data utilizing Human Resources information systems and call center systems including on-line mainframes information. 

Skills

• Customer Service
• HRIS
• Call Center Support
• Telephone Etiquette
• Data Entry
• Microsoft Office
• Excel
• PDF
• Typing Skills
• 60 WPM

Education

• High School

Qualifications

• Years of experience: 2 years
• Experience level:Experienced

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