Responsible for conserving, maintaining, developing and increasing business volume through existing customers via processing requests.
Develop internal and external customer relationships by providing understandable, concise, and accurate information through written and oral communication.
Reply to customers using multiple systems, technologies, and the coordination of other functions is required.
Communicates via outbound call and written correspondence with customers regarding service request or problems; documents, evaluates and resolves customer's inquiries.
Thoroughly documents all contacts and conversations; follows up as required.
Processes complex and varied service requests.
Processing
Administrative
Data Entry
Must Have:
1 year of Office related experience: can be processing, administrative, data entry, clerical or related office role.
Ability to type 40 + WPM
High School Diploma or GED
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.